This policy is a general-purpose template intended to reflect common U.S. privacy practices, including concepts drawn from the California Consumer Privacy Act (CCPA/CPRA) and other U.S. state privacy laws. It is provided for informational purposes and is not legal advice. Review it with a licensed attorney before relying on it for your business.
UPLYNC LLC ("UpLync," "we," "us," or "our") provides a unified messaging inbox, website chatbot, and customer relationship management (CRM) platform for small and medium businesses (the "Services"). This Privacy Policy explains what personal information we collect through our website and Services, how we use and share it, and the choices available to you.
This Policy applies to visitors of gouplync.com, customers who use the UpLync App, Website Chatbot, or Sales CRM, and end users who message a business through those tools. By using our Services, you agree to the practices described here.
We do not sell your personal information for money. Where applicable state law defines "sale" or "sharing" to include certain advertising-related data transfers, see Section 8 for your opt-out rights.
We retain personal information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When you close your account, we delete or anonymize personal information within a commercially reasonable period, except where we are required to retain it for legal, tax, or security purposes.
We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and regular security reviews. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on where you live, you may have rights under U.S. state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), and similar laws in states such as Virginia, Colorado, Connecticut, and others. These may include the right to:
To exercise these rights, contact us using the details in Section 12. We may need to verify your identity before fulfilling a request. You may also designate an authorized agent to make a request on your behalf, subject to verification.
Our Services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children under 13 (or the applicable age of consent in your jurisdiction). If we learn we have collected such information, we will delete it promptly.
UpLync is based in the United States, and information we collect is processed and stored in the United States. If you access the Services from outside the U.S., you understand that your information will be transferred to, stored, and processed in the U.S., which may have data protection laws different from those in your country.
We may update this Privacy Policy from time to time. We will post the revised version with an updated "Last updated" date, and where changes are material, we will provide additional notice such as an email or in-app notification.
Questions about this Privacy Policy or your personal information can be sent to:
UPLYNC LLC
3044 Breckenridge Ln Ste 102
Louisville, KY 40220
Email: privacy@uplync.io
UpLync